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FAQ

American Wagyu beef is a type of beef that comes from crossbreeding Japanese Wagyu cattle with American Angus cattle. The result is a beef that has the rich marbling and buttery flavor of Wagyu beef, combined with the lean muscle and texture of Angus beef.

The meat is provided by www.goodsilverstakes.com and the Wagyu Chef is our subscription service. 

We offer a variety of steak cuts, including ribeye, filet mignon, strip steak, and more, to suit all tastes and preferences.

All of our products are proudly made in the USA, supporting local jobs and businesses.

Our beef is never given any unnecessary antibiotics or added hormones, ensuring that you are getting the most natural and delicious meat possible.

Good Silver Steaks are hand-cut and hand-trimmed to ensure the highest quality and consistency in every steak.

Our products are manufactured in facilities that meet or exceed environmental standards, ensuring that we are doing our part to protect the planet.

Our packaging is made with 100% recyclable materials, so you can feel good about reducing waste. We use sustainable materials in our packaging, such as recycled paper and cardboard, to reduce our environmental impact.

We prioritize sustainable practices in our manufacturing processes, including reducing water usage and minimizing energy consumption.By choosing our products, you are supporting a commitment to responsible and ethical manufacturing practices.

Good Silver Steaks are flash-frozen to lock in freshness and flavor, and shipped directly to your door for ultimate convenience.

Our commitment to quality and sustainability is reflected in every aspect of our business, from our farming practices to our packaging and shipping methods.

When you choose Good Silver Steaks, you can feel confident that you are getting the best possible beef, while also supporting ethical and sustainable agriculture practices.

At the Wagyu Chef and Good Silver Steaks, we believe in transparency and providing our customers with all the information they need about our products. While the majority of our products consist of one simple ingredient - beef. You can find the complete list of ingredients and nutritional information for each product on its description on our website. We want our customers to have peace of mind knowing exactly what they are consuming and making informed choices for their health and wellbeing.

Our beef is 50% Wagyu, also known as F1. This means that it is a cross between Japanese Wagyu cattle and American Angus cattle.

Our beef is raised on small family farms in the USA that are committed to sustainable and ethical farming practices. The cattle are never given any unnecessary antibiotics or added hormones.

We use eco-friendly packaging made with 100% recyclable materials to minimize our environmental impact. Our beef is flash-frozen to lock in freshness and flavor, and shipped directly to your door for ultimate convenience.

Subscription Service

The Wagyu Chef is an online store that specializes in providing high-quality American Wagyu beef. We offer a range of steak cuts, including ribeye, filet mignon, strip steak, and more.

Our subscription service allows you to receive regular deliveries of our high-quality American Wagyu beef, at a frequency that suits you. You can choose the cuts of beef you want in each delivery, and adjust or cancel your subscription at any time.

Subscribing to our service ensures that you always have high-quality beef on hand, without having to go to the store or worry about running out. You also get free shipping on all subscription orders.

Additionally, you get access to exploring the unique flavors and textures of premium American Wagyu beef and mastering the art of preparing it at home.

You get access to high-quality ingredients, tools, and guidance to achieve the best possible results, curated selection of spices and marinades provided by the subscription service.

The Wagyu Chef provides you a community of like-minded cooking enthusiasts who share their passion for culinary exploration and innovation.

You can choose to receive deliveries every 4, 6, or 8 weeks, depending on your needs and preferences.

Yes, you can change or cancel your subscription at any time. Simply log in to your account and make the necessary changes.

You can manage your subscription through your online account. From there, you can adjust the frequency of your deliveries, change the cuts of beef in each delivery, and update your shipping and billing information.

Shipping Information

How does shipping work? This is our most common question from potential customers and those that have placed an order, please let us explain.

The Wagyu Chef and Good Silver Steak Co now ships all orders via UPS Next Day method, meaning we can process and ship your order Monday-Friday!

All orders are packed in a recyclable, corrugated box with 100% recyclable insulation, each order is also packed with enough dry ice for a 24-hour transit time to ensure your product is received frozen.

When you receive your shipment, you will find a Cooking Brochure along with a pamphlet on the Dry Ice used in your shipment, you will also find your packing list inside this brochure.

Should you have any questions or concerns about your order prior to delivery or after delivery please reach out to customer service at youmatter@goodsilversteaks.com or by calling 800.219.5096 and we would be more than happy to address your questions or concerns.

We stand behind the quality of our products and offer a 100% satisfaction guarantee.

If for any reason you are not completely satisfied with your order, we will make it right. We also offer easy returns and cancellations, with free shipping and the ability to cancel your subscription at any time.

Shipping Days: We ship our subscription boxes Monday - Friday. The Wagyu Chef and Good Silver Steak Co now ship all orders via UPS Next Day method, meaning we can process and ship your order Monday-Friday!

All orders are packed in a recyclable, corrugated box with 100% recyclable insulation, each order is also packed with enough dry ice for a 24-hour transit time to ensure your product is received frozen.

Delivery Time: The delivery time will depend on your location. We use a trusted courier service that provides real-time tracking information so you can track your package every step of the way. You will receive an email with the tracking information once your order has been shipped.

Packaging: We pack our subscription boxes with care to ensure the meat stays fresh during transit. We use eco-friendly insulated packaging and dry ice to maintain the proper temperature during shipping.

Delivery Instructions: If you have any special delivery instructions, such as a specific delivery time or a preferred delivery location, you can provide these instructions during the checkout process.

Shipping Fees: Shipping is included in the price of our subscription boxes, so you don't have to worry about any additional fees.